About Us

Bangladesh Online (BOL) symbolizes the most reliable Internet & Data Communication Services in the country provided by the IT Division of Bangladesh Export Import Co. Ltd. (BEXIMCO). BOL was launched in August 1998 with the sole aim of keeping our internet users in the information super highway with the fastest access to the net. Our unparallel dedications towards customer services & supports along with adoption of the latest technologies helped us becoming the most trusted Internet Service Provider in the country. success history is built on our management’s commitment to maintain the service excellence that every customer shall be 100% satisfied.

Mission

Each of our activities must benefit and add value to the common wealth of our society. We firmly believe that, in the final analysis we are accountable to each of the constituents with whom we interact; namely: our employees, our customers and our fellow citizens.

Vision

We are the leader in providing internet services, software & systems integration services. We ensure that our customers are successful by understanding and being responsive to their needs, as well as working collaboratively with them to provide one-stop faster, cost-competitive and scalable services that create competitive advantages in the world of electronic communication.

Values

We believe that how we do business is paramount to our success. Our commitment is exemplified by "The BEXIMCO Way" a core value statement which highlights the importance of Customer and Market Focus, High Performance, Integrity and Respect, Spirit, Collaboration and People Development. Our employees are the key to living these values

and we are committed to provide a work environment for our employees that foster The BEXIMCO way. We are extremely proud of our employees, who take seriously their responsibility to embody these values in their relationships with each other, and with our customers, suppliers, and community. We also are extremely proud of our commitment to the communities where our employees live and work. We believe that being part of the community includes a responsibility to contribute more than just jobs.

Why to choose Us?

Technical Strength

  • Internet backup through multiple IIGs and ITC
  • Multiple NOCs with redundant backbones
  • Protected PoP connectivity through ring network
  • Multipath intercity connectivity through different Telco/NTTN operators
  • High end core networking devices like Cisco 7200 VXR, 3800 series routers and Cisco 4500, 3750, 3560 and 2900 series switches
  • Industrial grade bandwidth management and DPI solutions
  • Strong power backups with long back up online UPS and generators
  • Device/equipment level redundancy at all PoPs
  • Traffic optimization based on data priority for optimum performance
  • Strong liaison with Upstream, Telco, and International providers

Customer Service

  • Customizable solutions specific to customer needs
  • Guaranteed bandwidth and link uptime as per SLA
  • 24x7 onsite and offsite supports round the year
  • Proactive 24x7 network and link monitoring
  • Distributed support teams at major areas
  • All call center agents are network support engineers

Network Monitoring System

  • Nagios
  • SolarWinds Orion
  • WhatsUpGold
  • Smokeping
  • MRTG
  • Cacti

Network Coverage

Our Dedicated Broadband Internet Services are available all over Bangladesh through Fiber Optic and Wireless links. We are connected to Telco and NTTNs' transmission networks to reach our services even to the remotest part of the country. We have 40 PoPs including 3 NOCs in Dhaka city. We also have PoPs in Chittagong and Sylhet cities.

Dhaka City Network Coverage
map dhaka pop
Countrywide Network Coverage
map network diagram